Delivery
Shipping Policy
All orders are dispatched promptly and shipped in discreet, plain packaging with no external branding.
Processing Time
Orders are processed and dispatched within 1–2 business days of payment confirmation.
Discreet Packaging
All shipments use plain, unmarked packaging. No Apex Biolabs branding on the outside.
Secure Handling
Cold-sensitive products are packed with appropriate insulation to maintain integrity.
Worldwide Delivery
We ship to most countries. Some regions may have restrictions — contact us if unsure.
Delivery zones & estimated times
| Region | Estimated Time | Shipping Cost |
|---|---|---|
| United Kingdom | 2–3 business days | Free over £50 |
| Europe (EU) | 4–7 business days | Flat rate |
| USA & Canada | 7–12 business days | Flat rate |
| Rest of World | 10–16 business days | Contact us |
Delivery times are estimates only and may vary due to customs or local carrier delays.
Tracking information
Once your order is dispatched, tracking information will be sent to the email address provided at checkout. If you have not received tracking details within 3 business days of ordering, please contact us via WhatsApp.